Does technology make us more human or less human?

Quintin Shepherd

Technology has embedded itself in the fabric of our lives, profoundly influencing how we interact, work and live. From the smartphones in our hands to the AI systems reshaping industries, it’s hard to deny technology’s pervasive role in shaping our humanity.

But does it make us more human, enhancing our ability to connect, empathize and grow? Or does it strip away our essential qualities, turning us into passive consumers of the digital landscape?

This question is not merely an abstract debate. As technology continues to evolve, it impacts our social interactions, our ability to empathize and our understanding of what it means to be human. Each innovation forces us to reevaluate our relationship with technology and its influence on our identity.

So, which is it? Does technology make us more human or less? Let’s explore both sides of this argument.

Technology makes us more human

On one side of the argument, technology enhances our humanity by expanding our capacity for connection, understanding and self-expression. One of the most compelling examples is how technology has bridged distances and connected people across the globe.

Social media, messaging apps and video conferencing platforms like Zoom allow us to maintain relationships with family and friends regardless of geographical barriers. These technologies enable deep, meaningful connections, whether it’s an immigrant staying in touch with loved ones back home or people finding support in online communities.

Similarly, technology has advanced our understanding of ourselves and the world. Wearable devices such as fitness trackers and health apps provide insights into our physical well-being, allowing us to make better decisions about our health. AI-powered mental health apps provide real-time interventions for people suffering from anxiety and depression, democratizing access to mental health care and, in some ways, extending empathy to those who may not have had access to traditional care.

In education, technology like virtual reality and AI-powered tutors personalize learning experiences, nurturing individual growth and fostering curiosity.

Further, technology enhances our capacity for creativity. Platforms like YouTube, TikTok and Instagram have allowed people from all walks of life to express themselves and showcase their talents. Music composition software, digital art tools and even AI-generated art provide creators with new ways to explore and express their humanity. In many ways, technology amplifies our individual voices, giving us the tools to become more expressive and connected.

Technology makes us less human

Despite these benefits, there is a strong argument that technology diminishes our humanity by creating disconnection, dependency and a superficial understanding of relationships and the world around us. One clear example is the rise of social media, which, while connecting people, also fosters loneliness, superficial interactions and comparison culture.

Studies have shown that increased use of platforms like Instagram or Facebook is linked to higher rates of depression and anxiety, especially in teenagers and young adults. Rather than fostering true human connection, these platforms often promote curated, idealized versions of life, encouraging users to measure their worth against unrealistic standards.

In addition, technology has eroded our ability to focus, think deeply and engage in meaningful, face-to-face interactions. The constant notifications, the need to check our phones and the infinite scroll of social media reduce our attention spans and discourage introspection.

This digital distraction makes it harder for people to engage in the kind of deep, reflective thinking that is crucial for creativity and problem-solving. Sherry Turkle, in her book Alone Together, argues that we are losing the ability to engage in meaningful conversations, as our reliance on digital communication has made us less willing to deal with the complexities of human interaction.

The rise of automation and artificial intelligence also raises concerns about dehumanization. As machines take over jobs once performed by humans, there is a risk that people become mere operators of technology, losing the autonomy, creativity and human judgment that once defined certain professions.

This can be seen in customer service, where bots increasingly handle inquiries, and in manufacturing, where robots have replaced skilled workers. When technology starts to replace human judgment and expertise, there’s a risk of losing what makes us uniquely human.

Which side wins?

Both sides of the argument present compelling points, but ultimately, the answer depends on how we use technology. When used thoughtfully, technology can make us more human by enhancing our ability to connect, express, and understand ourselves. However, when misused or over-relied upon, it can make us less human by fostering disconnection, superficiality, and a lack of deep thought.

The deciding factor, then, is not technology itself but how we interact with it. The balance lies in using technology as a tool for good rather than allowing it to dictate how we live. It’s about being intentional … using technology to enhance our human qualities without allowing it to diminish the essence of who we are.

Questions for reflection

As we move deeper into the digital age, we must ask ourselves: How do we interact with the technology that surrounds us? Do we use it to foster deeper connections or are we merely skimming the surface of relationships through likes and retweets? Are we more creative and curious because of technology or have we allowed it to distract us from deeper thought?

Consider how much time you spend on your devices versus engaging in face-to-face conversations. Do you find yourself more connected to the people around you or do you feel more distant despite the constant digital noise? Most importantly, how can we ensure that technology serves us in ways that enrich our humanity rather than diminish it?

The debate over whether technology makes us more human or less human will continue, but the answers lie within our daily choices and interactions with the digital world. How will you decide?

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