In the Spring of 2017, Scott Bailey began his superintendency with a four-step process to LOOK, LISTEN, LEARN, and LEAD. The first three steps included 35 site visits, 800 classroom visits, various division and department tours, and numerous community interactions. Additionally, the results of the Thoughtexchange survey, which included the voice of parents/guardians, certificated and classified staff, students, management and confidential staff, as well as community members, helped to form an action plan. The Superintendent Action Plan, which encompasses 45 objectives represents the final step, LEAD.